• Regulated UK Energy Market Operator
• Utilities & Not for Profit
• 200 Employees

• 20% savings
• 6-week project turnaround
• 10% overall cost reduction

• Contract Negotiation
• Strategic Thinking
• Regulated Industry Expertise
• Stakeholder Management
• Commercial Expertise

The client is a long-established, regulated organisation at the heart of the UK electricity market, managing legally binding settlement processes critical to stability, compliance, and national energy policy.

The organisation depended on a single incumbent supplier for mission-critical operations. Contracts were nearing expiry as major industry reforms accelerated, including settlement reform and cloud migration. The client needed to improve supplier performance and commercial control while reducing risk—without disrupting essential services or triggering a high-risk market transition during regulatory change.

Horizon Seven delivered a focused sourcing strategy and structured step-up programme, applying:

• Contract Negotiation  – reshaping a complex legacy agreement
• Strategic Thinking – dual-track approach balancing stability and market readiness
• Regulated Industry Expertise – alignment to statutory obligations and board governance

The programme delivered measurable commercial and operational improvements:

• >10% overall cost reduction and ~20% savings on project rate cards
• Improved service accountability and governance
• More flexible contract structure supporting future change
• Reduced dependency on a single supplier, enabling phased diversification
• Lower transition risk during major industry reform